National Student Survey 2019

All UK final year undergraduate students are invited to participate in the National Student Survey (NSS), which has been run annually since 2005. The NSS is managed on behalf of the Office for Students (OfS) by Ipsos MORI, an independent survey research agency, which runs the NSS during the second semester each year.

Here at AECC University College we pride ourselves at putting students at the centre of what we do. With our global reputation in musculoskeletal health, we are at the forefront of specialist education and clinical training, offering students from around the world the opportunity to develop in an interdisciplinary environment and gain knowledge from our academic and clinical expertise.

We remain a small and specialist institution, with a unique and distinctive learning community. Students study with us to demonstrate their potential, achieve success and reach their goals of becoming a qualified health professional in various rewarding professions. We are committed to ensuring students receive the highest quality of teaching and that their experience with us is well-rounded, and provides them with the skills and abilities to excel once they graduate.

Overall satisfaction came in at 75%, below the national average.

Final year students rated the teaching on their course highly, along with learning opportunities and our learning community. Results for teaching on the course came in at 90%, with learning resources at 91% and learning community at 89%, all above the national sector average.

Students rated their course as intellectually stimulating, with a 100% result against the national sector average of 85%. 92% of students found that staff made the subject interesting, and 89% felt that staff were good at explaining topics.

94% of students said they had the right opportunities to work with other students as part of their course, which is a key part of our institutional approach to delivering a multidisciplinary environment and to encourage peer to peer learning and support.

The University College’s Students’ Union rated highly at 86%, and they have been working exceptionally hard this year to improve student representation with the creation of SU Champions in LGBT, Sustainability, BAME and Well-being.

President of AECC University College’s Students’ Union, Dan Sullivan, commented:

“We are extremely happy with our Students’ Union score from the NSS, and the fact that it’s significantly above the national average is a great achievement. It demonstrates the student’s satisfaction with the work we do on their behalf, and the dedication of our volunteer team. Thank you to the whole ASU team for all your hard work! We aim to enhance and build on this score over the coming year.” 

Principal, Professor Lesley Haig said:

“I would like to thank all our students who participated in the National Student Survey this year. On the whole we are pleased with the results, particularly around our course and learning provision, reflecting the quality of our academic expertise, and investment in refurbishing our Library and study spaces across the institution.

I also extend my thanks to colleagues across the University College for their support in promoting the NSS, which resulted in an improved response rate this year.

As an institution we recognise there are some areas of concern within our NSS scores. Our students have very high expectations and rightly so, and though our overall satisfaction rate has decreased this year, we will not stand still or shy away from this. We are already working to develop an action plan to address these issues and put in place the appropriate measures. We will be working in partnership with students to listen to student views and understand the successes and which areas require improvement, and to take action.

The NSS is a way for students to feedback on their course and their overall university experience, and we value the responses we receive. Data from these surveys are analysed in detail and shared with our Heads of Schools and wider colleagues. The results are considered at relevant University College committees to address common themes and areas for improvement, and staff and students will be updated with progress and actions taken.

This feedback, along with other student touch-points across the year, assists us in enhancing and shaping the students’ experience. It is essential we provide students with the knowledge, skills and qualifications which enhance their outcomes, both whilst they study with us here in Bournemouth, and for their rewarding careers beyond.”

The full NSS 2019 results are publicly available on the Office for Students website.