AECC University College Chiropractic Clinic Offers Free Telephone Consultancy Service

In these extraordinary times, and despite closing to patient visits, our Chiropractic Clinic teaching team has been providing a free telephone consultancy service for all of our patients.

Since the lockdown first began, our clinic team has been giving advice and support over the phone, and describing exercises and giving self-help advice. Behind the scenes the team has also been developing some videos and fact sheet resources that we can direct individuals towards – with the idea of trying to make the advice / exercises as specific as possible to the individual on the end of the phone. We have also been conducting a limited number of face-to-face interviews where necessary using computer cameras via skype and similar programmes.

Director of AECC University College Chiropractic Clinic, Dr. Neil Osborne, said: “We are delighted to be able to offer patients this service, and whilst it’s not the same as ‘hands-on’ treatment, it is making the most of technology that we have available to support people in pain in these very unusual times”

“While extremely important in the fight against COVID-19, the restrictions placed on the nation at the moment do pose challenges to all, as a result, we wanted to find a way to keep being able to help people in the community who need us.

“There’s no doubt that back pain and other musculoskeletal discomfort can have a huge impact on our wellbeing and quality of life – and perhaps even more so when working from home due to less than ideal work stations and the potential for less movement during the normal working day. We are committed to helping manage and resolve these issues for people, and to continue to be there for our patients.”

Dr. Neil Osborne, Director of the AECC University College Clinic, shares how we are continuing to help patients in this video.

The free telephone consultancy service is open Monday – Friday from 9am to 5pm. To arrange an appointment, please call 01202 436222 and leave your name and a contact telephone number. You can find out more about the AECC University College Chiropractic Clinic here. You can also follow @AECCUniversityCollegeChiroClinic on Facebook.