Covid-19 FAQs for Students

Please see below for the Covid-19 FAQs for our current students:

Covid-19 FAQs for Students

If you are feeling stressed or anxious at all during this time and would like to speak to someone in confidence, please contact the student services team at   

A2: We have been working hard to open different areas of the campus in a Covid-secure manner, following all guidelines in place. The following facilities and services are now open: 

  • Access to the library - The library has now re-opened and current opening hours are 9am-5pm Monday – Fridays and 9am-6pm on Saturdays  
  • A take-away food service is being provided in Spine and Dine, our onsite canteen 
  • Access to our full range of student services is being delivered virtually - including student wellbeing and support, academic support including study skills, personal support and advice on practical issues as you settle in, including financial advice. Please email to make an appointment and the team will get back to you. 

The student gym and the Togglers Arms student bar are still currently closed. Please be assured that discussions are taking place, and the safety and possibilities of reopening these facilities are being kept under fortnightly review. We will keep you updated of any decisions made. 



A3: We have an Outbreak Management Plan in place and we are working with Public Health England, Public Health Dorset and other local authorities to plan for a variety of scenarios. We will continue to keep you updated of any changes to the teaching schedule, or to the method of teaching due to COVID-19.

A4: Any change in the way we assess our students will be communicated to you. In-person assessments (such as written exams and practical exams) are likely to be delivered by alternative means to ensure that, in the event of a further lockdown, students are not disadvantaged. For example, students may be asked to undertake a ‘take home paper’ delivered via the virtual learning environment instead of completing an exam in an exam hall.

A5: The most important symptoms of Coronavirus are the following: recent onset of a new continuous cough, a high temperature, a loss of, or change in your normal sense of taste or smell (anosmia). If you develop any of these symptoms, you must stay at home and arrange to have a test to see if you have COVID-19. Please do not come onto campus.

Please use the Covid-19 Symptoms Reporting Form to let us know you are self-isolating because you have symptoms, living with someone who has symptoms or tested positive or, have tested positive yourself. It is essential you keep us informed as we are working with Public Health England and Local Authorities to manage cases. 

Please be aware of other seasonal illnesses, such as meningitis and mumps, can start with similar symptoms. We encourage you to make sure your immunisations are up to date and to be aware of seasonal illnesses. For more information, please see the NHS website for mumps and for more information on meningitis please visit Meningitis Now which has specific resources for university students.  


A6: In line with Government guidelines, cloth face-coverings are not required where sufficient social distancing measures are in place. Face coverings must be worn in indoor spaces where social distancing may be difficult and where you will come into contact with people you do not normally meet, for example, in corridors. Signs will indicate the areas on campus where the wearing of face coverings is mandatory, such as in corridors. If you are exempt from wearing a face covering under Government guidelines, the same will apply on campus.   

In practical sessions where Personal Protective Equipment (PPE) is required, you will be provided with this and instructed on how to use this.

A7: We have made a number of changes to keep all our students and staff safe:

  • We now have a one-way system around campus. Some staircases are marked as up only, some as down only and there are signs and arrows reminding you to keep left when walking along corridors.
  • There are sanitisers and cleaning stations throughout campus.
  • Physical distancing will be required on campus when teaching, and in areas of the library, IT study spaces and catering.
  • Contactless payments will be requested at the clinic, library and catering
  • Temperature screening has been installed through our CCTV at key points of entry onto campus. If someone appears to have a very high temperature, they will be required to undertake an enhanced health questionnaire
  • Screens have been put up at key points on campus including at the main reception desk and the library desk

Full guidance about these measures will come to you closer to the start of semester one, and it will be very important that you read and follow this. Please remember to bring your ID cards so you can access the buildings on campus.

A8: We understand that you may have concerns about sharing your data with Public Health England (PHE), however under the Health Protection Regulations 2010, there is a clear statutory basis for your personal data to be shared. That statutory duty means that under GDPR there is a lawful basis for processing your data in this way. You are therefore unable to ‘opt out’ or withdraw your consent for your data to be shared.  

Our statutory duty to report this information protects individuals from health risk and could save lives. As this information is classified as Special Category data under Data Protection Regulations, we are processing this information under the lawful bases of legal obligation (Art6) AND Public Health (Art9) to share this vital information with PHE. Your data will be handled with appropriate security.  

Due to the statutory requirement placed on us and as a healthcare organisation, the lifesaving importance of limiting the spread of COVID-19, and our desire to ensure the highest level of safety for our students, staff and visitors, this processing activity is exempt from the usual right to opt out or request deletion or restriction of this processing activity.  

We hope you will respect the position we are taking so we can fully support all initiatives to operate in a responsible and safe manner. If you have any concerns about this processing activity please contact the Data Protection Officer. 

A9: The official channel for your timetable is online at    Login using your AECC University College credentials, and follow the instructions sent your AECC account from 

A10. Please see the information in the Government guidance about this here.

A11. A negative test result shows you did not have Covid-19 when you took the test. You do not need to continue to self-isolate if: 

  • everyone you live with who has symptoms tests negative 
  • everyone in your support bubble who has symptoms tests negative 
  • you were not told to self-isolate for 14 days by NHS Test and Trace – if you were, see what to do if you've been told you've been in contact with someone who has coronavirus 
  • you feel well – if you feel unwell, stay at home until you’re feeling better 

Otherwise, please continue to self-isolate according to the Government’s guidance. 


A12. Please use resources from or NHS websites. Here are a few key resources: 

  • Covid-19 Symptoms 
  • Understanding Covid Test results 
  • Getting a Covid-19 Test
  • Self-isolation guidance 
  • ‘Rule of 6’/Meetings other safely:  

A13. Our enrolment policy states that undergraduate students must enrol within 14 days of the start of teaching (therefore before 28 September) and postgraduate students 7 days (therefore before 21 September). However, please note this is under exceptional circumstances only and you should ensure the Admissions team are aware that you will be arriving late by emailing 

Get Social
24/09/2020 09:00:52
*Notice for Parents and Carers* Next Thursday 1st October, Southern Universities Network is holding a day of learning about all things HE. The online event will run from 3pm – 7pm. You can find out more & register here: #WeAreSUN #UniConnect
23/09/2020 09:01:00
*Notice for Teachers and Careers Leaders* Next Weds 30 Sept, we'll be holding a new online event to introduce you to our latest courses and developments on campus. The event will run from 4.30pm - 6pm. You can view our programme and register here:
22/09/2020 09:00:54
While Open Days are currently being held online, we'll be holding small group tours next Weds 30 Sept & the following Weds 7 Oct of our campus and main facilities. Social distancing & safety measures will be in place at all times. Book your place:
21/09/2020 11:00:55
“You’re part of a smaller University environment and you’re being taught by experts in their field." Mollie Stannard studies BSc (Hons) Clinical Exercise and Rehabilitation Science at AECC University College. Read more here:
17/09/2020 12:42:31
We are working on a research project looking at how the #Covid19 pandemic has affected the stress levels & mental wellbeing of students in #highereducation. If you’re an @AECCUniversityC #student & interested in participating, please use this QR code to get started. Many thanks!
17/09/2020 11:25:35
In a new series of vlogs, AECC University College Lecturer in #Ultrasound and #Radiography & Senior #Sonographer at @SalisburyNHS, Matthew Southam addresses the next generation of #Radiographers. You can watch them here:
16/09/2020 10:00:51
Congratulations to @AECCSchoolChiro #graduate, Savanna Koebisch on her first published article. Savanna conducted this study on the recruitment & retention of #healthcare professionals in rural Canada during her final year at @AECCUniversityC #Chiropractic
15/09/2020 13:47:57
There's still time to apply! We're looking to recruit a team of friendly #StudentAmbassadors. Visit our website for more info: ** Apply by Tuesday 22nd September! **
14/09/2020 09:05:03
2/2: Be assured that we are here to assist you along the way. Your course leaders & lecturers will be on hand to answer any Qs that you might have regarding your studies. Please also visit #Student Services for further support:
14/09/2020 09:00:53
1/2: As we begin the new #academic year at AECC University College, we'd like to wish our #students all the very best with their studies. We hope that you will be guided and inspired by your tutors as you embark upon an exciting and fulfilling career in the #healthsciences.