How We Support Our Students

We are focused on continuously improving how we support different groups of students at our University College. For example, students from a low-income background or those facing financial hardship, estranged students, students with a disability and care leavers.

We recognise that some students can face particular obstacles when accessing Higher Education (HE). We are committed to working with our student body to ensure all students studying at AECC University College have the opportunity to thrive and reach their potential.  

For all students who commence Higher Education at AECC University College, we are keen to ensure: 

- All AECC University College students all have equal chances of completing their studies.  

- students benefit from exceptional teaching and learning outcomes, to enable them to gain the skills and experiences needed to be successful and progress on to professional employment or further study after they graduate.

This work is in line with our Access and Participation Plan.

Care Leavers (and those who have experienced care)  

We're committed to supporting students who have been in care at any time before starting university. Disclosing if you’re a care leaver allows us to offer advice and support which might include helping you find a suitable place to live, providing you with a dedicated member of staff to help guide you through various aspects of student life, and signposting you to relevant support within our Student Services.  We also have bursaries designed to specifically support care leavers in their studies.

Estranged Students  

We're committed to supporting students who are estranged from their parents. We know that students with little or no family support may benefit from additional support whilst at the University College and often face additional challenges whilst studying at university.  

For more information on the support, guidance and information available to students to help them make the most of their time at university, please visit our Student Service pages or email Lisa Bates at  


Support for Students Experiencing Financial Hardship

What is the Student Support Fund?

The Student Support Fund aims to remove unexpected short-term financial barriers and to assist with additional costs of transitioning to online learning and assessment during the pandemic. This is a pilot scheme for the 2020-21 academic year and will be used to inform plans for a hardship fund in the 2021-22 academic year.

This fund is open to all students studying at the institution, whether they are studying at undergraduate or postgraduate level, full or part-time.

Who can apply?

To be eligible a student must meet all of the following criteria:

  • be a registered student studying at the University College in the 2020/21 academic year
  • not be receiving support for fees or living expenses from a company or charity
  • not be subject to any disciplinary proceedings
  • be able to provide evidence of their current financial situation as documented below

How do I apply?

Applications to the fund are currently closed. 

When do I need to apply by?

The scheme will initially be open for two weeks. It will close at midnight on Sunday 7th March for initial awards to be made and paid. If there are remaining funds in the budget after the initial round of applications, we will readvertise the scheme at this point with a new closing date.

We are aware that this is a tight timescale, but are keen to get funds to students in need as early as possible to support them in these challenging times and need to make sure the award process is fair and consistent.


How will I be notified of the outcome?

Successful applications: For students who apply to the fund in round 1, you will be notified of the outcome of your assessment via email to your University email address by 5pm on Friday 12th March. Please ensure that you check this regularly following submission of your application as we will use this email address for any queries when assessing your application.

If you are successful in receiving an award, payments will be made by BACS into your nominated UK bank account and you will be given instructions on how to confirm these details in the confirmation email.  

Unsuccessful applications: If you are unsuccessful, you will be notified via email to your University email address. We will also provide you with information about other sources of funding that you may wish to consider.


Appealing your application outcome

If you are dissatisfied with the outcome of your application, you can request a review of your application by emailing 

Who to contact

If you have any queries about the scheme, to find out if you are eligible or need help with completing the form, please email and someone will get back to you as soon as possible.


Current Students - Get Involved!

We are committed to working with our students to plan, deliver and evaluate our Access and Participation plan and we work with our Specialist Student Ambassadors to do this.  If you are a current student and you are interested in getting involved with our outreach activities, why not apply to become a Specialist Student Ambassador? Please head over to our get involved page to find out more or contact Lisa Bates, Access and Participation Manager at