How We Support Our Students

We are focused on continuously improving how we support different groups of students at our University College. For example, students from a low-income background or those facing financial hardship, estranged students, students with a disability and care leavers.

We recognise that some students can face particular obstacles when accessing Higher Education (HE). We are committed to working with our student body to ensure all students studying at AECC University College have the opportunity to thrive and reach their potential.  

For all students who commence Higher Education at AECC University College, we are keen to ensure: 

- All AECC University College students all have equal chances of completing their studies.  

- students benefit from exceptional teaching and learning outcomes, to enable them to gain the skills and experiences needed to be successful and progress on to professional employment or further study after they graduate.

This work is in line with our Access and Participation Plan.


Student Support Fund - support for students experiencing financial hardship


What is the Student Support Fund?

The Student Support Fund aims to remove unexpected short-term financial barriers and to assist with additional costs of transitioning to online learning and assessment. This is a pilot scheme for the 2020-21 academic year and will be used to inform plans for a hardship fund in the 2021-22 academic year.

The fund is designed to assist students with living costs (e.g. food, rent and bills) and/or course related costs (e.g. equipment to support online learning), which you are unable to pay for due to a change in circumstances related to the pandemic. We know that there are many impacts on students’ financial situations currently due to the impact of Covid-19 restrictions. Some of these include (not an exhaustive list):

  • Loss of earnings
  • Loss of family support
  • Rent arrears
  • Loss of external scholarship funding, or extended periods of study not covered by external scholarship funding
  • Requirement for additional equipment to access remote study such as a laptop

The Student Support Fund is available to all full-time current students, UK and international, undergraduate and postgraduate. Part-time students can apply but may only be considered for course related study costs.


Who can apply?

To be eligible a student must meet all of the following criteria:

  • be a registered student and studying at the University College in the 2020/21 academic year
  • not be receiving support for fees or living expenses from a company or charity
  • be able to provide evidence of their current financial situation as documented in the guidance


How do I apply?

This round has now closed. We will respond to all applications to the fund by 30th June 2021.


When do I need to apply by?

The scheme will initially be open for two weeks. It will close at midnight on 14th June for awards to be made and paid.


How will I be notified of the outcome?


Successful applications

You will be notified of the outcome of your assessment via email to your University email address by 5pm on 30th June 2021. Please ensure that you check this regularly following submission of your application as we will use this email address to clarify any queries when assessing your application.


If you are successful in receiving an award, payments will be made by BACS into your nominated UK bank account and you will be given instructions on how to confirm these details in the confirmation email.  


Unsuccessful applications

If you are unsuccessful, you will be notified via email to your University email address. We will also provide you with information about other sources of funding that you may wish to consider.


Appealing your application outcome

If you are dissatisfied with the outcome of your application, you can request a review of your application by email to


Who should I contact if I have any queries about the scheme, whether I am eligible or how to complete the application form?

Email and someone will get back to you as soon as possible


Care Experienced and Estranged Students

Care Leavers (and those who have experienced care)

We're committed to supporting students who have been in care at any time before starting University. Disclosing if you are a care leaver allows us to offer advice and support which may include helping you find a suitable place to live, providing you with a dedicated member of staff to help guide you through various aspects of University life and signposting you to any support needed within Student Services. We also have bursaries in place specifically designed to support care leavers in their studies.  

Estranged Students  

We're committed to supporting students who are estranged from their parents. We know that students with little or no family support may benefit from additional support whilst at the University College and often face additional challenges whilst studying at university.  

For more information on the support, guidance and information available to students to help them make the most of their time at university, please visit our Student Service pages or email Lisa Bates at